外贸英语函电第三版课后答案杨伶俐第九章（Answer to Chapter 9 of Yang Lingli's Third Edition of Foreig
Answer to Chapter 9 of Yang Lingli's Third Edition of Foreign Trade English Correspondence Exercises
Introduction
In chapter 9 of Yang Lingli's Third Edition of Foreign Trade English Correspondence Exercises, we explore how to write effective business letters in order to achieve business outcomes. This chapter provides guidelines for various types of business letters such as letters of enquiry, letters of quotation, letters of order, letters of complaint, and letters of adjustment. In this article, we will discuss the key points of each type of letter and provide examples of how to write them effectively.Letters of Enquiry
A letter of enquiry is written when a company wants to gather information about a product or service. The letter should be polite, concise and should clearly state the purpose of the enquiry. The following format can be used for writing a letter of enquiry: 1. Begin with a salutation, e.g. Dear Sir/Madam. 2. Introduce the purpose of the letter briefly. 3. Ask for information about the product/service. 4. Offer additional information if necessary. 5. Thank the recipient and indicate that you look forward to a prompt reply. 6. End the letter with a closing, e.g. Yours sincerely. Here is an example of a letter of enquiry: Dear Sir/Madam, I would like to enquire about your range of eco-friendly cleaning products. Our company is interested in finding products that are both effective and environmentally friendly. Could you please provide us with information on the composition, pricing, and availability of your eco-friendly cleaning products? Also, please let us know if there are any special deals or discounts currently on offer. Thank you for your attention to this matter, and we look forward to hearing from you soon. Yours sincerely, [Your Name]Letters of Quotation
Letters of Order
A letter of order is written when a company wants to place an order for products or services. The letter should be clear, concise, and should clearly state the products or services required. The following format can be used for writing a letter of order: 1. Begin with a salutation, e.g. Dear Sir/Madam. 2. Introduce the purpose of the letter briefly. 3. Clearly state the products or services required, including quantities, sizes, and any other relevant information. 4. Provide delivery instructions, including dates and addresses. 5. Indicate any special requirements such as packaging or labeling. 6. Provide payment details, including method of payment and payment terms. 7. End the letter with a closing, e.g. Yours sincerely. Here is an example of a letter of order: Dear Sir/Madam, I am writing to place an order for the following products: - 50 bottles of liquid hand soap (500ml) - 20 bottles of all-purpose cleaner (1 liter) - 100 rolls of recycled toilet paper - 10 boxes of eco-friendly trash bags (50 pcs per box) Please deliver the products to our office at [address] no later than [date]. We require the products to be labeled with our company name and logo. Please invoice us for the total amount, including any applicable taxes and delivery charges. We will make payment within 30 days of receiving the invoice via bank transfer. Thank you for your prompt attention to this matter, and we look forward to receiving the products soon. Yours sincerely, [Your Name]Conclusion
