投诉信英语作文开头结尾（Letter of Complaint）

Letter of Complaint

Introduction

Dear Customer Service,I am writing this letter to express my dissatisfaction with the service that I received from your company on my recent visit. I had high expectations from your company, but unfortunately, your service failed to meet my expectations. I believe that it is essential to provide feedback when a business fails to meet its customer's expectations, and thus, I am writing this complaint letter.

The Problem

I visited your store on the 10th of August to purchase some of your products and to enquire about your services. Unfortunately, I was not pleased with the service that I received from your representative. Your representative was not polite and did not provide me with the necessary information regarding your products and services. Moreover, your representative was not willing to answer my queries related to the products' quality and pricing. This lack of concern and unprofessionalism shown by your representative was not acceptable to me. I believe that customers have the right to be treated with respect and provided with answers to their queries.

The Solution

I believe that your company can improve its service quality by training your employees on how to deal with customers in a professional manner. Your employees should be trained on how to communicate with customers politely and answer their queries in a clear and concise manner. A customer should never leave your store with unanswered queries or with the feeling of being mistreated. In conclusion, I hope that you take this complaint seriously and make the necessary changes to improve your service quality. I would appreciate it if you could acknowledge my complaint and inform me of the actions that your company will take to address this issue.Sincerely,[Your Name]